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Full-Time

Summary
The eCommerce Sales Manager will be responsible for Internet channel management and will develop a strategic approach to selling our products online; via 3rd party partners, FGI- direct to consumer. The Sales manager will be responsible for managing all current and developing eCommerce relationships in this fast-growing division. Reporting to the Chief Growth Officer, the eCommerce Sales Manager will have digital retail experience and can work autonomously to develop a strategy complete with performance metrics. He or she will direct research and execute strategic plans to increase sales within the digital channel.

Primary Tasks and Responsibilities
Channel Strategy & Sales Planning
•Create and manage e-Commerce budget and strategy (On-line etailers, Direct to Consumer - FGI Website, Licensed partner "bundling" and other)
•Develop relationships with online retailers through face-to-face visits, frequent on-line meetings, conference calls, monthly updates, quarterly reviews, etc.
•Reports out on the competitive environment including emerging trends and business models in the industry.
•Manages pricing strategies with eCommerce partners ensuring coordination with other Fountainhead group channel partners.
•Develops annual promotional program calendar in conjunction with FGI's existing channel managers and executes accordingly.
•Seeks out new channel opportunities and does required due diligence
•Evaluates, develops, prioritizes, and executes eCommerce pilot/test initiatives.

Relationship Management
•Manages existing relationships with FGI's key partners: Amazon, Home Depot, Lowe's, Walmart, and utilizes 3rd party resources as required to maximize sales and distribution.
•Provides product and market segment training as needed to educate and grow our business with channel partners.
•On-boards authorized new e-retailer accounts
•Plans and implements webinars, seminars and other communication events with customers as required.
•Manages company-wide education of eCommerce processes, order flow, customer demands, internal expectations that are involved in the process.

Content Management
•Manages the process of website updates, onboarding and obsolescence of new products and improvements to the internal content management process as needed.
•Directs programming priorities (for simple changes), with internal and external vendors.
•Manages digital assets and fulfills requests for images, specifications, videos, PDFs, etc.

Metrics and Analytics
•Directs research and analytics to increase sales, brand exposure, lead-scoring, sales conversion, usability, and traffic acquisition/conversion efficiency.
•Develops marketing scorecards/reports internally and externally to manage and monitor key performance metrics internally (FGI’s performance) and externally (3rd Party eTailers).

Education and Experience Required
•Bachelor’s Degree in business, marketing, communications or related field.
•Minimum of 5+ years of relevant marketing and consumer goods experience.
•5+ years of prior B2B or B2C experience.
•Excellent knowledge of state-of-the-art digital marketing tools and willing to stay current.
•Keen understanding of selling channels and differences and nuances of each.
•Estimated approximately 20-30% travel, as needed.

Necessary Specialized Training, Knowledge, Skill and Abilities
•Outstanding analytical skills, strong experience interpreting sales data, attention to detail.
•Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
•Interpersonal and strong customer relationship skills.
•Comfortable working with analytics, creating and making presentations, and public speaking.
•Positive attitude, high level of energy and flair for the creative side.
•A self-starter who takes initiative and can work independently with a moderate level of guidance. Very detail-oriented and eager to learn and own the channels you manage.
•Takes ownership and accountability of your responsibilities.
•Ability to communicate externally and internally to “win friends and influence people”.
•Results oriented, sense of humor.
•Strong project management skills, ability to work with challenging deadlines.

Tools and Equipment Used
The applicant is expected to freely operate the following tools and equipment: personal computer (including word processing, spreadsheet, database and other miscellaneous programs); printer; calculator; telephone; copier; fax machine.

Working Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually low.

Physical Demands
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, carry or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand; talk or hear; walk, sit. Specific vision abilities required by this job include close vision and the ability to adjust focus.

No Phone Calls.

The Fountainhead Group Inc. is an AAE/EEO Employer.

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Full-Time

Summary
This Product Manager will take a leadership role in the development and implementation of annual marketing plans for the business, including new product commercialization, promotions, merchandising, digital/online, and sales collateral. Also responsible for developing analysis and insights that enable profitable business growth.


Primary Tasks and Responsibilities
General Marketing
•Lead project initiatives across all elements of the marketing mix, interacting with and influencing other functions within FGI to deliver against project objectives.
•Work with internal and external creative resources to develop packaging, promotions, website content, merchandising solutions, product catalogs, and sales collateral to support business priorities.
•Reports out on the competitive environment including emerging trends and business models in the industry.
•Identify and recommend business building initiatives and implement plans to test or expand them aggressively.

Sales Support
•Develop annual line review template and sales presentations as needed for key accounts.
•Continued refresh of key product feature differentiation to ensure that our products are perceived to be superior to all others in the marketplace.
•Participate in trade-show activities; ensuring a best-in-class presence at all FGI supported shows.

Analytics & Research
•Work with internal and external resources to define and implement market research programs.
•Identify and become proficient in key internal and external data sources.
•Enable fact-based decision making related to store, channel, shopper, product, competitor, category, promotions, and market insights. Complete key business analyses including: marketplace/share, competitive assessments, promotion evaluation, SKU rationalization, pricing/sizing analysis, market research analysis and implications.
•Analyze effectiveness of promotion and marketing programs; implement test and learn capabilities.

New Product Development
•Support innovation projects, developing and documenting financial assumptions and business cases; Lead innovation projects as assigned.
•Develop product innovation roadmaps for core businesses.
•End User Research to drive new innovation into managed categories.
•Experience in Stage and Gate/Milestone process.

Education and Previous Experience Requirements
•Bachelor’s degree in business or marketing or equivalent experience preferred.
•5 years of marketing/product management experience; Outdoor Power and/or IT&O sales channel experience is a plus (or other related “professional trade” channels).

Knowledge and Skills Needed to Perform Effectively in the Position
•Proven leadership ability with an innately curious mindset and proactive nature
•Creative problem solver
•Strong analytical skills
•Very strong Powerpoint skills (Photoshop a plus)
•Desire and ability to develop an in-depth knowledge of the products and categories where FGI competes.
•Attention to detail
•Strong interpersonal, communication, and presentation skills
•Self motivated and assertive
•Ability to work independently

Other Requirements
Ability to travel locally and overnight (20-25%).

Job Related Physical Abilities and Individual Needs in Order to Perform the Job in a Satisfactory Manner
•Must be able to view and sit at a computer monitor for long periods of time; see clearly; and have the manual dexterity to use a keyboard.
•Must be able to occasionally lift a minimum of 40 lbs. with or without assistance.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
•This position guide in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
•This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.


No Phone Calls.

The Fountainhead Group Inc. is an AAE/EEO Employer.

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Full-Time

Hours Monday-Friday 3pm to 11:30pm

•Picking and staging orders, as needed.
•Maintaining and consolidate FG's as needed.
•Material Handling functions to move raw materials, sub-assemblies and finished goods around the facility.
––Load/unload transfer trucks
––Move incoming receipts to stock locations
––Move production receipts to stock locations
––Return product not used on pack lines to stock locations
––Stage product for next day's production start-up
––Supply manufacturing lines with materials needed to support production
•Maintain overall cleanliness of warehouse daily.
•Work on special projects as needed.
•All other tasks and responsibilities as assigned by manager.

Job Requirements:

•Must have 2 years prior forklift and warehouse experience.
•Forklift license preferred.
•Must be computer literate.
•Must be able to speak, read & write English.

No Phone Calls.

The Fountainhead Group Inc. is an AAE/EEO Employer.

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Full-Time

Position Overview:

The R&D Manager is the front line leadership role in the FGI R&D group. Reporting to the Director of Research, the R&D Manager oversees the work of a team of engineers, and technical support staff. Responsible for a wide range of engineering tasks focused on new product development, assessment and introduction of new technologies into product lines, and selection and implementation of equipment to enhance, support and manage the day to day R&D efforts and personnel.

Tasks & Responsibilities:

•Take a leadership role in the research and development efforts related to new Technology development. This responsibility would include being the project lead as well as overseeing other R&D lead projects.
•Engineering tasks to include the research of sciences and technologies to apply to new product development using technical databases, the internet, Universities, vendors and manufacturing partners.
•Responsible for both empirical and theoretical analysis of deflection, stresses, flows, pressures, relating to product development using manual and computational analysis tools.
•Implementation and selection of new laboratory equipment and software to support the R&D efforts.
•Responsible for preliminary solids models of new product ideas, test protocols, and equipment needed.
•Development of mathematical models to help with parametric studies of new product feasibility, sizing and performance.

Requirements:

•BSME with a minimum of 8 years of experience in creating new products and project management.
•MS in Engineering or Science field is desired.
•Strong background and interest in physical sciences and new technology is required.
•Good Solids modeling background with FEA and CFD experience a plus.
•Experience and understanding of fluid mechanics.
•Demonstrate ability to lead and manage R&D projects. Having strong project management skills is required.

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Full-Time

Company Overview:

The Fountainhead Group, Inc. (FGI) is a privately owned mid-size company, headquartered in Central New York, that designs, develops, manufactures, and distributes a variety of consumer and professional products for the lawn & garden, landscaping, industrial, concrete, and firefighting markets. FGI is the market leader in quality and innovation and plans to drive considerable growth over the next 5 years.

Position Overview:

The Senior Electro-Mechanical Engineering is responsible for all aspects of Electrical Engineering in the support of product development and testing. This is generally divided into two areas:

1. Working with design engineers and outside resources to develop electrical specifications for battery-powered consumer products.
2. Working with test engineers to design and build electrical systems for test equipment, including custom programming and data acquisition.

Responsibilities:

•Lead all electrical projects related to new product development for the Engineering and R&D departments.
•Develop electrical and electro-mechanical specifications for systems and components for new products, to achieve performance requirements.
•Develop procedures to test electrical and electro-mechanical performance of products against requirements.
•Troubleshoot electrical and electro-mechanical issues in products, identify problems, and determine solutions.
•Maintain existing and develop new specialized fixtures and apparatuses for testing electrical and electro-mechanical systems.
•Maintain existing and write new programs in LabVIEW to operate test fixtures and apparatuses.
•Provide clear and timely reporting to product teams on status of electrical projects.
•Work with suppliers, including domestic and international travel to visit, to source motors, batteries, PCB’s, and other electrical components.
•Support regulatory certification (ETL/UL) process for electrical consumer products, included working with outside testing labs.
•Coordinate with Electrical Technician to support projects.

Qualifications
Minimum Qualifications

•Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology
•7+ years of industrial experience in an Electrical Engineering position.
•Ability to manage own workload to support multiple projects.
•Ability to work with a cross-functional team, including members from all levels of the company, to achieve project goals and maintain good communication.
•Working knowledge of small DC motors, Li-Ion batteries, PCB’s, motor controls, and charging systems.
•Proficient with test equipment used for Electrical Engineering (oscilloscopes, meters, data-loggers, power supplies, etc.).
•Ability to design fixtures and apparatuses to test electrical and electro-mechanical systems and components.
•Ability to write new programs and edit existing programs in LabVIEW for use with test equipment.
•Ability to troubleshoot electrical and electro-mechanical issues, identify root causes of problems, and determine solutions.
•Ability to analyze test data, compile results, and summarize into effective communication to share with a cross-functional team.
•Ability to travel domestically and internationally to visit suppliers.
•Proficient with MS Office Products – Word, Excel, PowerPoint, Project.

Preferred Qualifications

•Advanced knowledge of Lithium-Ion based battery technologies and charging requirements.
•Experience working with small electric pumps (diaphragm or gear types), including developing motor specs to achieve desired performance.
•Basic understanding of Fluid Mechanics, including measurement of pressure, flow, and temperature.
•Extensive experience designing and building electrical and electro-mechanical test equipment, including data acquisition capabilities.
•Familiarity with the regulations governing the shipment of Lithium-Ion Batteries.
•Experience obtaining regulatory certifications (ETL/UL) for consumer products.

To apply, please email resume to Resume@thefgi.com or mail to Theresa Wilson c/o The Fountainhead Group Inc., 23 Garden Street, New York Mills, NY 13417.

The Fountainhead Group Inc. is an EEO/AAE employer.

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Full-Time

Night supervisor is responsible for enforcing proper molding procedure, insuring production schedules are met, insuring the quality of production, enforcing safety procedures, insuring labor is reported accurately and timely, training new hires, completing all necessary paperwork on time, and enforcing company rules and regulations. Knowledge of blow or injection molding a plus. Qualified candidates should have a minimum of 3 years of supervisory experience in a manufacturing environment.  Mechanical aptitude a plus. 

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