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Replacement Parts

Where to find the item number on your product

The item number (also called model number or item code) is printed on the product label, packaging, or instruction manual. It usually starts with letters followed by numbers.

Updated June 3, 2026

All support topics Find replacement parts

Applies to:

All Fountainhead Group products.

How to fix it:

  1. Check the product label molded or printed on the tank or body.
  2. Look on the original packaging or the instruction manual.
  3. The number typically begins with letters followed by numbers.
  4. Keep it handy for warranty claims, ordering parts, or contacting support.

You will need this item number to order the right replacement parts at the FGI parts store. Find the part you need.

Still stuck? Call us at 1-800-311-9903 or send a message. Monday to Friday, 8AM to 5PM EST.

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